When working in the government, or in any company for that matter, it is always a competitive advantage when the organization’s information is managed efficiently and constantly generated. This helps develop innovative ways in implementing government projects, programs and activities and aids public officials in better decision making.
According from the website Knowledge Management Tools:
“Knowledge management is the systematic management of an organization’s knowledge assets for the purpose of creating value and meeting tactical & strategic requirements; it consists of the initiatives, processes, strategies, and systems that sustain and enhance the storage, assessment, sharing, refinement, and creation of knowledge.”
For Local Government Units, KM is a very important tool for building explicit knowledge into databases and various profiles as basis for development programs. Also there are learning visits and knowledge fairs where employees are made to observe the best practices from other places and slowly assimilate tacit knowledge from them. Of course the local government would need the help of knowledge brokers and researchers to collect and interpret economic data and trends in the economy where they could anchor their strategic thrusts for the constituents. There’s also the use of Groupware, eLearning tools, document management and archiving systems and Webconferencing tools where employees can easily exchange information online.
Of course it is undeniable that there are some issues in KM. One of these is the acceptance of older employees in using the technologies for development. There is also the ineffective knowledge transfer from one senior officer to its new understudy for the continuity of operations. Also, there is perpetual problem of low bandwidth and connectivity where it is a major issue, because sometimes large amounts of information are transferred and stored into KM systems, and accessing them is somewhat difficult.
Despite of these, KM is definitely here to stay. Knowledge is one of the important foundations in an organization and an indispensable factor for its sustainability. Employees need to exchange knowledge information for organizational learning and innovation. Some of the most power and influential companies have adopted KM as a core function of their operations and it greatly improves their performance. When knowledge is shared with other people, it makes them empowered and gives them a sense of learning more things about the organization. Indeed knowledge becomes power when it is shared with everyone.
Some wise words to remember by Ka Ernie Baron on Knowledge Management 😁:
King, W. (2009) Knowledge Management and Organizational Learning. Katz Graduate School of Business, University of Pittsburgh
Knowledge Management. Retrieved from https://www.tutorialspoint.com/management_concepts/knowledge_management.htm
Knowledge Management Definition. Retrieved from http://www.knowledge-management-tools.net/knowledge-management-definition.html
Suresh, R. Knowledge Management – An Overview. Retrieved from http://www.providersedge.com/docs/km_articles/km_an_overview.pdf
Yum, H. (2007) Overview of Knowledge Management in the Public Sector. 7th UN Global Forum on Reinventing Government: Building Trust in Government